Munich's Old Town Legends - English

Cancellation Policy

1. Contracts and Bookings Contracts and bookings can be made in writing, by phone, electronically, or in person with the organizer. By making a booking/registration, you acknowledge these general terms and conditions as part of the contract between you and the organizer. The booking becomes binding as soon as the ordered service is confirmed in writing by PHILIPP’S MUNICH TOURS. 2. Cancellation by the Customer The customer may withdraw from the purchase agreement up to 24 hours before the start of the booked event. The decisive factor is the receipt of the cancellation notice by the organizer. The cancellation must be made in writing and confirmed by the organizer. Cancellations made less than 24 hours before the event start time are non-refundable. 3. Cancellation by the Organizer The organizer may withdraw from the contract in the following cases: - in the event of force majeure or sudden illness of the organizer, - if participants are more than 20 minutes late without notification. If the organizer cancels, the customer will receive a refund for the amount already paid for the tour.

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